Contact Us & Grievance Redressal

We're here to help buyers and dealers using Key Of Bike, operated by Gariba IT Services Pvt Ltd.

General support

• Email: support@keyofbike.com
• Business: Gariba IT Services Pvt Ltd
• Address: [Registered address], Bhopal, Madhya Pradesh, India
• Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST

We aim to acknowledge queries within 1–2 business days.

For dealers

For subscription, billing, lead, or console issues, email support@keyofbike.com from your registered email with your business name and (if relevant) your Razorpay transaction ID.

For buyers

For questions about your enquiry, or to access, correct, or delete your personal data, or withdraw consent, email support@keyofbike.com with the phone number you used.

Grievance Officer

In line with the DPDP Act, 2023 and applicable IT Rules, contact our Grievance Officer for any complaint about your personal data:

• Name: [Grievance Officer name]
• Designation: Grievance Officer, Gariba IT Services Pvt Ltd
• Email: support@keyofbike.com

Response SLA: we acknowledge within 48 hours and aim to resolve within 30 days. If unsatisfied, you may escalate to the Data Protection Board of India.